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Our aim at NCi is to provide you with the highest levels of service at all times. If you have not been happy with any aspect of the service you have received from us we would like you to let us know so we can take steps to put it right.

 

Should you wish to complain you can:

 

Call us on      0191 482 1219

 

Email us details of your complaint to   you2us@ncinsurance.co.uk

 

Write to our Complaints Manager:  

Lynne Kane 
NCi
NCi House
Lowreys Lane
Low Fell
Gateshead
Tyne & Wear
NE9 5JB


Fax us details of your complaint to  0191 440 8051

 

Should you not be satisfied with our final response, you maybe entitled to refer the matter to the Financial Ombudsman Service (FOS). Further details will be supplied at the time of responding to your complaint.


 

 
Testimonials
EXCELLENT SERVICE

“As insurance used to be!!!

Excellent service and easy to contact. Would never go back to direct insurance again.

Using a broker enables our company to do the things we are good at and leaves the insurance to the experts. Thanks again to everyone at NCi.”

Ian Curry
General Manager
Apex Radio Systems Ltd
www.apexradio.co.uk 

How to make a claim
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Northern Counties LLP Limited Liability Partnership is authorised and regulated by the Financial Services Authority.
Copyright - 2009 NCi - Northern Counties. All Rights Reserved.
Registered Office: NCi House, Lowreys Lane, Low Fell Gateshead, Tyne & Wear, NE9 5JB.
Registered in England No.OC340977 The New Name of Northern Counties Guarantee Corporation Ltd
Established in 1928. FSA Firm Ref No: 496583